Tavis from Autarch has replied and I received an email from PayPal indicating the refund process has begun.
Despite not being required by Kickstarter rules to offer refunds in this instance, it shows that Tavis and the people at Autarch are ethical and have the kind of integrity few businesses display toward customers these days.
Thank you!
Good luck with the effort to recover from the problems associated with the delays of the Dwimmermount project.
(I see Tavis also commented on the original Woes post.)
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